Booking Process

 

1.      Handling Inquiry (Feedback within 12 hours)

          a.  Lead Name of Guest (1 guest name only)

          b.  Destination

          c. Travel dates (at least 2 tentative travel dates)

          d.  No of persons (adult/child)

          e.  Contact Number (mobile number)

           f.  Email address

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2.      Availability Request (SEE ANNEX A)

          a. Use details above and transfer to availability request template

          b. Check for availability of airline seats

          c. Check for availability of hotel or tour package rates

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3.      Providing Quotation (SEE ANNEX B)

          a. Tour Package Name (ex 3D2N Boracay w/ Airfare)

          b. Cost per person (adult/child) – quad/trip/twin

          c.  Inclusions (ex Airfare, accommodation, transfers etc)

          d. Exclusions (ex PH Travel tax, Baggage, Envt’l Fee, Entrance Fees, Midnight S                Surcharge etc)

          e. Tour Itinerary

           f.  Booking Procedures

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4.      Receiving Payment

          a.  Ask for proof of payment

          b.  Verify the payment

          c.   Acknowledge payment

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5.      Finalization of Booking

          a.  Finalization of Airfare - settlement of amount due

          b.  Finalization of Hotel – settlement of amount due

 

          To Process the booking you will need the following info:

 

           - Complete names of guests with Salutation (MR/MS)

           - Date of Birth

           - If with Int’l Tickets: Passport Number & Expiry Date

           - If land only, get the flight details (ETA and ETD)

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